Personal Information Policy
1. Introduction
At [Hotel Name], we respect your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard the data you provide when using our website or staying at our hotel.
2. Information We Collect
We may collect the following types of personal information:
Full name, contact details (email address, phone number, postal address)
Booking details (arrival and departure dates, room preferences)
Payment information (credit/debit card details, billing address)
Special requests or personal preferences you provide
Technical data, such as IP address, browser type, and website usage statistics
3. How We Use Your Information
Your personal information is used to:
Process and confirm your room bookings
Provide personalized hospitality and customer service
Communicate with you about your stay or future offers
Improve our services and website functionality
Comply with legal and regulatory obligations
4. Data Protection and Security
We implement appropriate technical and organizational measures to ensure your information is protected against unauthorized access, disclosure, alteration, or loss.
5. Sharing of Information
Your data may be shared only with trusted service providers (such as booking platforms or payment processors) strictly for the purposes described above. We do not sell or rent your personal data to third parties.
6. Your Rights
You have the right to access, correct, or delete your personal information. You may also request that we limit or stop processing your data at any time by contacting us at [Hotel Email Address].
7. Updates to This Policy
We may update this policy periodically. Any changes will be posted on this page with the updated effective date.
EN
VN
