General Terms and Conditions of Services

1. Scope of Application
These General Terms and Conditions apply to all reservations, accommodations, and related services provided by [Hotel Name] (“the Hotel”) to guests through our website or any other booking channel.

2. Reservations and Confirmation
A reservation is considered confirmed only after the Hotel has issued a written or electronic confirmation. Guests are responsible for providing accurate personal and payment details during the booking process.

3. Check-in and Check-out

• Check-in time: [e.g., 2:00 PM]

• Check-out time: [e.g., 12:00 PM]
  Early check-in or late check-out may be available upon request and subject to additional charges.

4. Rates and Payment
All room rates are stated in [currency] and include applicable taxes unless otherwise specified. Payment can be made by credit card, debit card, or other accepted methods. The Hotel reserves the right to pre-authorize or charge the provided payment card according to the booking terms.

5. Cancellation and No-Show Policy
Cancellation terms vary depending on the room rate and booking channel. Failure to arrive on the scheduled date (no-show) will result in a charge as specified in the booking confirmation.

6. Guest Obligations
Guests must respect hotel property, staff, and other guests. Any damage caused intentionally or through negligence will be charged to the responsible guest. The Hotel reserves the right to refuse service or terminate a stay in case of inappropriate behavior.

7. Liability of the Hotel
The Hotel shall not be liable for loss, theft, or damage to personal belongings unless caused by proven negligence of the Hotel. Guests are advised to use the in-room safe for valuables.

8. Force Majeure
The Hotel shall not be held liable for delays or failures in performance caused by events beyond its reasonable control, including natural disasters, strikes, or government restrictions.

9. Privacy Protection
Personal information collected during booking or stay is handled according to our Privacy Policy, available on our website.

10. Applicable Law and Jurisdiction
These Terms and Conditions are governed by the laws of [Country Name]. Any dispute arising from these terms shall be subject to the exclusive jurisdiction of the courts in [City/Country].

For further information or inquiries, please contact us at [Hotel Email Address].